Terms & Conditions / S&A

We will provide a customized itinerary with a price that suits your requirements. Any questions, comments, or inquiries should be directed to a third-party travel agent, a company, or by directly contacting South&afar at info@southandafar.com

- 30% non-refundable deposit at the time of confirmation*

- Final balance is due 45 days prior to arrival 

*Deposit amount subject to change based on domestic flights included and/or peak season travel dates.

• All requests for amendments or cancellations to your itinerary must be submitted in writing and emailed to info@southandafar.com

• If you wish to amend your itinerary after confirmation, South&afar will do its best to assist but cannot guarantee that the change will be possible.

  
  

Cancellation charges will be applied based on when the notification is received:

Penalty Applied

• 61 days or more prior to arrival - 30% total + expenses*

• 60-45 days prior to arrival - 50% total + expenses*

• 44 days or less, no-show, and early departure - 100% total

*Subject to changes according to each booking.

NOTES:

Expenses refer to any deposit requested by our suppliers (i.e., hotels, flights, or activity deposits).

a) Any deposits paid will be kept as credit for a future booking in the event of border closures or travel restrictions.

b) Amendments to a booking are subject to availability and may incur additional costs.

If you cancel your booking and are interested in re-booking a trip, the previously mentioned cancellation policies will apply. After this, South&afar may, at its absolute discretion, transfer some or all any funds already paid by you to the new booking. New conditions will be established at the time of the new booking.

AMENDMENTS BY SOUTH&AFAR:
After your itinerary is fully paid and your booking is confirmed, South&afar will make every effort to operate the itinerary as advertised. We plan arrangements well in advance of your travel, using independent suppliers such as airlines, hotels, and local transport operators, over whom we have no direct control. On rare occasions, South & Afar may have to modify an itinerary. Most of these changes are minor. However, if we consider a change to be significant, we will notify you or your travel agent as soon as possible and offer alternative arrangements of similar quality. In cases of force majeure, no compensation is payable, and any resulting costs shall be borne by the itinerary guests.

CANCELLATION BY SOUTH&AFAR:
Cancellations by South&afar are rare, but they can occur, and we reserve the right to cancel. We will strive to offer alternative arrangements of comparable or better quality, except in cases of force majeure or when the minimum number of bookings needed to operate the itinerary is not met.

REFUND REQUEST:
Refund requests must be submitted in info@southandafar.com writing toThe South&afar team will strive to process it as soon as possible; however, please allow up to six weeks for the administration of refunds. In some cases, additional penalties may apply beyond those described above.

FORCE MAJEURE:
Force majeure refers to unusual and unforeseeable circumstances beyond South&afar´s control or that of our suppliers. These can include, but are not limited to, war, threat of war, riot, civil strife, terrorist activity (actual or threatened), industrial disputes, unavoidable technical issues with transport, machinery or equipment, power failure, changes imposed by flight rescheduling or cancellations, closure of airports, natural or nuclear disasters, acts of God, fire, flood, drought, adverse weather conditions, pandemics, epidemics, or outbreaks of illness.

Any complaints, changes, or special arrangements while traveling with us, you must address your complaint immediately to South&afar’s local representative and to South&afar a info@southandafar.com If we cannot resolve the problem immediately and you wish to complain further, please send full details to Argentine Odyssey by email. We will do our best to investigate the event and reply to you as soon as possible. Any claim under the itinerary services must follow the steps described above.